Lean eliminates waste. Personnel are NOT eliminated, but their jobs may be modified to improve workflow and results.
The major types of waste that Lean eliminates are:
Lean reduces waste without raising costs or reducing services. Lean improves client satisfaction. Lean reduces work time while increasing quality. Lean enhances job security and improves staff morale.
First, the Lean approach doesn't impose specific solutions. Instead, it enables those who know the most about the organization -- the frontline staff -- to take ownership of a transformative process. PSG staff provide them with new ways to analyze issues, work together as a team, and invent and implement low-cost improvements that make their jobs easier and more satisfying.
Second, Lean is based on a long-term commitment to process improvement. As new and unforeseen issues arise, the staff use their Lean process knowledge and experience in a team effort to find effective solutions. We "teach them how to fish" rather than "giving them a fish," so that the program is always useful, current, and adaptable to any situation.
Our training workshops are flexible, and we can design a schedule to meet your goals and requirements. Unlike most Lean training organizations, we will also offer live, streaming, and downloadable e-learning options that can be used from any computer, 24 hours a day.
The organization's leaders must commit to long-term culture change and empowerment of the frontline staff. They must also ensure a supportive workplace atmosphere for the Lean participants.
In virtually all organizations, from schools and colleges, to government agencies and service organizations, the cost savings and increased productivity resulting from Lean methods far exceed the cost of the training.