The concept of Lean healthcare is based on manufacturing operations developed over half a century at Toyota Motor Company. Unmatched for efficiency, quality, and staff morale, Toyota owes much of its success to an organizational culture and style of management known as the Toyota Production System.
Companies and organizations in both the manufacturing and service sectors adapted and embraced variations of Toyota's Lean approach. Each focused on evidence-based methodology to reduce costs and maintain high quality. They also understood that the long-term empowerment of front-line staff was essential to their success, with senior executives supporting active problem solving, work redesign, and self-management by all departments.
Global competition and economic realities demand that companies and organizations reduce costs, eliminate waste, and deliver value. These are the goals and results of the Lean approach.
Rather than eliminating personnel, Lean focuses on using their time and resources wisely. Throughout your medical facility, from admitting and billing, to surgical services and long-term care, the Lean approach offers cost savings, sustainable excellence of care, and employee job security and satisfaction.